Technical Writing, Editing, Illustrating and Communicating

Best Practices

This section is a work in progress.

• Building modular documentation (empty)
• Creating and using style sheets (empty)
• Developing client profiles (empty)
• Estimating documentation
  projects (empty)
• Writing useful procedures (empty)
• Implementing ITIL^®
  (Knowledge Base)

Research & discovery

• Content Wrangler
• Object Management Group (UML)
• Software Usability Research Lab (SURL)
• CoverPages (DITA)

Demonstrations

• Online Presentation
• Policy
  Knowledgebase

"First cut"
Captivate Demos

• TechCom
  Best Practices (Informal Explanation)
• TechCom Best
  Practices App (WIP)
• ITIL^® Knowledge Base (Orientation)
• ITIL^® Knowledge Base (Utilizing Multimedia)
• RACI Reference Matrix
  (Technical Explanation)
  

Writing samples

• 1099 SCR
• Application-Tool
  Onboarding
• Content Review
• Cubixx
  System Overview
• PLM Dependencies
• PLM Log Viewer
• RFP (Early draft)
• Scrolling Frames
• Tealeaf CX Capture
• Tealeaf System
  Description
• Tealeaf Workflow
• TechCom Decks
• Web Site Critique

Web & Document Designs

• ABSG EAS Team
• Exclusively Dance, Inc.
• Screen Mockups
• Test Scripts